Privacy Policy for Kairos Technology Solutions PTY (LTD) Vehicle Tracking and Stolen Vehicle Recovery Services.
Last Updated: 2024/02/15
Thank you for choosing Kairos Technology Solutions for your Vehicle Tracking and Stolen
Vehicle Recovery needs. This Privacy Policy is designed to inform you about the information
we collect, how we use it, and the choices you have regarding your information. By using our
services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
- Personal Information
We may collect the following personal information from users:
▪ Customer Full Names
▪ Contact Information (email address, phone number, ID Number, Emergency contact)
▪ Vehicle Details (Vehicle Registration, VIN / Chassis number, Make, and year Model, Color)
▪ Location Data
▪ Usage Data (Trip reports, stops, routes, speed detection, ignition status)
▪ Banking Details (Bank name, Account number, Branch code, Account Type) - Non-Personal Information
We may collect non-personal information, such as aggregated data and analytics, for the
purpose of improving our services and user experience.
- How We Use Your Information
We use the collected information for the following purposes:
2.1. Providing Services: To offer and maintain our vehicle tracking services.
2.2. Customer Support: To respond to inquiries, troubleshoot issues, and provide customer support.
2.3. Improvements: To enhance and optimize our services, including adding new features and functionalities.
2.4. Communication: To send updates, provide real-time alerts (Doors opened, Ignition status, possible break-ins and remote jamming detection), provide real-time live GPS location and addresses and Trip reports.
- Data Security:
We take reasonable measures to protect your personal information from unauthorized access,
disclosure, alteration, and destruction. However, no data transmission over the internet or
electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
3.1. Data Access Controls:
Access to the collected data is restricted to authorized personnel only, and strict access
controls are implemented to prevent unauthorized access. Employees with access to user
data are trained on privacy and security protocols.
3.2. Storage Security:
Data is stored in secure databases with access controls and encryption. We regularly assess
and update our storage infrastructure to meet the highest security standards.
3.3. User Authentication:
We implement strong user authentication measures to prevent unauthorized access to user
accounts. This includes the use of secure passwords and usernames. - Sharing Your Information
We do not sell, trade, or rent your personal information to third parties whatsoever. - Service Providers:
Third-party vendors who help us operate and improve our services. - Legal Compliance:
When required by law or in response to valid legal requests.
6.1. Applicable Laws and Regulations:
We are committed to complying with all relevant data protection laws and regulations that
apply to our vehicle tracking services.
6.2. Changes to Privacy Laws:
In the event of changes to privacy laws and regulations, we will promptly update our privacy
policy to reflect these changes. Users will be notified of any material changes to the policy.
6.3. Data Subject Rights:
Users have rights under data protection laws, including the right to access, rectify, delete, or
restrict the processing of their personal information.
We are committed to maintaining compliance with applicable privacy laws and regulations. If
you have any questions or concerns regarding our privacy practices, please contact us a on
the details below.
- Access and Update:
You can access and update your personal information by contacting us via our direct contact
number, email address provided below. - Changes to this Privacy Policy:
We reserve the right to update this Privacy Policy. Any changes will be effective immediately
upon posting. We encourage you to review this Privacy Policy periodically. - Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us on:
admin@kairostechnology.co.za
Telephone: 031 109 6584
Website: www.kairostechnology.co.za